Main Office

Office 06, Unit 2102, 21st Floor, The Metropolis Tower, Al Abraj Street, Business Bay, Dubai, UAE

How to Connect

+971 543 004 345 / +971 4 243 8653 EXT. 106

info@khaledaltheeb.com

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Theeb CRM

CRM

The Challenge

In today’s fast-paced digital ecosystem, using generic CRM tools often leads to disjointed operations and poor data utilization. Theeb CRM, developed by KHALED AL THEEB E.F.A. TECHNOLOGIES, is built to align with your organizational structure, improve lead lifecycle handling, and optimize team productivity with intelligent automation.

  • • Centralizing leads from multiple sources like social media, forms, and campaigns.
  • • Empowering sales, support, and management to collaborate on a unified platform.
  • • Bridging gaps between departments through real-time updates and automation.

The Advantages

  • • Fully Configurable CRM: Adaptable to your unique workflows and business logic.
  • • Responsive Web Interface: Access from desktop, tablet, or mobile devices.
  • • Lead Distribution & Auto-Routing: Smart rules to auto-assign and escalate leads.
  • • Pipeline & Stage Management: Track deal progression and outcomes.
  • • Multi-Language Support: Arabic, English, and more with RTL compatibility.
  • • Modern UI with Dark/Light Themes: Boost usability and accessibility.
  • • Integrations with WhatsApp, Meta, and custom APIs.
  • • Secure Infrastructure: Hosted on private VPS with SSL and data isolation.

The Core Modules

Leads Management
  • 1. Centralized lead pool with advanced filtering and searching.
  • 2. Timeline view to monitor interaction history and lead movement.
  • 3. Automated notifications for inactive leads or deadlines.
  • 4. Excel Import support for bulk lead entry.
Clients & Requests
  • 1. Convert leads into clients while preserving communication history.
  • 2. Organize and manage client requests and task assignments.
Task Management
  • 1. Assign tasks based on lead status or manually distribute across team members.
  • 2. Set reminders, priorities, and internal comments on tasks.
  • 3. Visual dashboards for agent workload tracking.
Reports & Analytics
  • 1. Lead conversion rate, source-based lead breakdowns.
  • 2. Team activity logs, deal closure durations.
  • 3. Custom filters for agent performance and ROI tracking.
Follow-Ups & Communication
  • 1. WhatsApp, call, and email logging per lead.
  • 2. Follow-up reminders, escalation triggers, and lead snoozing.
  • 3. Comment system for team collaboration on each record.
Announcement & Collaboration
  • 1. Post announcements to selected team roles.
  • 2. Internal discussion boards and pinned messages.
  • 3. Activity tracking and feedback loops within CRM.

Integrations

  • • Meta (Facebook/Instagram): Auto-lead creation from ad campaigns.
  • • WhatsApp Integration: Direct messaging and history tracking.
  • • Custom API Support: Connect with landing pages, ERPs, and more.
  • • Built with PHP Laravel 11 and Sanctum for secure authentication.
  • • Hosted on secured VPS servers with isolated environments.
  • • Encrypted communication (SSL), two-factor auth options.
  • • Automated daily backups with restoration support.
  • • Audit logs to trace every user action within the CRM.

Security & Reliability

Why Choose Our CRM Over Other Solutions?

  • • Tailored for Gulf and MENA business models.
  • • Full source-code access and on-premise hosting option.
  • • Multi-user, multi-role support with granular permission settings.
  • • Excellent support and regular system enhancements.
  • • Cost-effective alternative to generic SaaS CRMs.
  • • Built with modern technology (Laravel + Vue/React frontend options).
  • • Schedule a Demo: Visit https://theeb-crm.khaledaltheeb.com.
  • • Share Your Workflow: We tailor the modules to match your structure.
  • • Receive Proposal: Get your personalized implementation roadmap and pricing.

Next Steps

Next Project
Theeb CRM (Broker)